Delivery of digital goods:
Delivery of digital files
When we sell a digital product, the file is delivered to the customer as soon as payment is received.
As soon as we receive an online payment (e.g. credit card, PayPal, etc.), a confirmation email is sent to the Customer with a download link. The link is also displayed on the store orders page.
Payment options:
– Courier cash payment
– PrivatBank
– Payeer
– Webmoney
– FreeKassa
– Perfect Money
– Payoneer
– PayPal
– Payment by Visa and MasterCard
– Pay with Bitcoin, Litecoin, or other altcoins via CoinPayments.net
Delivery of physical goods in Ukraine:
– Self-pickup
– Delivery to Nova Poshta
Delivery usually takes 1-3 days.
The cost of delivery is calculated according to the tariffs of the delivery service.
Upon receipt of the order you must have a passport or driver’s license. Only the person to whom the delivery is made can receive the prepaid goods.
Return and exchange:
According to the Law of Ukraine “On Consumer Protection” the buyer has the right to exchange the goods for a similar within 14 days, if the purchased goods did not fit the shape, size, style, color, size or other reasons, and if the product form, labels and the settlement document issued by the seller together with the goods are saved. Exceptions are goods that are not subject to return under the Law, a list of which you can view at the link .
Cashback rules:
Refunds on the BuddyPress website for digital goods are not provided, except for cancellation of the transaction. In other cases, by decision of the site administration.
Contact information:
BuddyPress Shop – Internet-shop.
Ukraine, 78005, Kolintsi, Shevchenka 28
Tel: +38 098 476 99 46
E-mail: [email protected]